CRAVENSYS sTUDIOS
Have you ever gone to the doctor's and felt like your time wasn't being as valued as theirs? QualityTime allows you to measure and share the amount of valuable time you reciever from your service provider
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QualityTime

Why QualityTime?

YOUR TIME IS MORE VALUABLE THAN MONEY 
You are a busy person. You have no time to sit around waiting or worse to sit around waiting only to end up getting poor service. You would rather spend your time being productive and enjoying life with friends and family.
YOU VALUE YOUR QUALITYTIME 
When it comes to finding a doctor, dentist, optometric, vet or any other provider, you want to know that you will get excellent service. You want to know that your time will be valued. And you want to know this before you make your appointment.
YOU ARE IN CONTROL
The QualityTime app measures three key metrics; the ratio of valuable time to waiting time, the average waiting time and the overall customer satisfaction. This allows you to get a much better and granular picture of any providers' service quality levels and leads you to make an informed decision when picking a provider.

What's Measured? 

QualityTime
The QualityTime Score is the ratio of valuable time to waiting time. We all know the feeling of arriving on time for your appointment and only to be told to wait to be seen. Even worse, sometimes you are told to wait multiple times throughout your appointment. By measuring this metric, the service provider will value your time just as much as they value theirs.
NPS Score
The Net Promoter Score is calculated based on responses to a single question: How likely is it that you would recommend this service to a friend or colleague? The scoring for this answer is based on a 0 to 10 scale and the overall metric calculates the difference between the percentage of promoters (those that would recommend the service) from  the detractors (the ones that wouldn't recommend the service). The NPS Score ranges from -100 to 100.
Average Wait Time 
This metric is self-explanatory. The QualityTime app collects time data from the millions of users to calculate the average wait time for any service provider and can segment it for a given season, day of the week or even the time of day.